Where do I begin. Granted this facility is still working out its bugs. With that being said, our two and a half hour wait turned into only 45 minutes! After getting our place on the bowling list we naturally went to grab a drink. After 15 minutes of waiting for a server we finally got our drinks. We've been asked a team member how do we get a card to play in the Arcade, he advised that we would need to stand in the same line to reserve a bowling lane. The bowling Lane reservation line was to the door. So we walked around and found out that there is a card machine behind the bowling reservation desk where you can purchase a card and load it to play games. Like I said the wait was only 45 minutes before we got our lane. It took us over a half an hour to get a server after asking numerous team members. After placing our order another 20 minutes went by and we got our drinks and our food at the same time. I ordered their veggie stack with the bread on the side. My first bite felt like I bit into a salt ball. Thinking it was just the first bite I mixed everything around but that didn't help. I brought it back to our server letting her know what had happened and she had asked if I wanted them to remake it but having worked for a restaurant in the past I said no. Getting our bill I noticed that the veggie stack was still on there after our server told me that she would get it take it off. We had issues with our frames not resetting but they did credit us extra time. Overall this was a horrible experience with extremely unorganized team members. I doubt we will be returning in the near future if at all.