Got our deck and patio redone a few months ago. The whole process went fairly smoothly. I was interested in their Koolstone look. The owner came out for the estimate and answered all questions. Once I said yes to the estimate, we agreed on a start date. The crew finished in the estimated time.
A few points:
-Deck looks great. They applied their surface material in a flagstone style. Very happy with the color palette and how slip resistant the surface is. Is it as cool as our original authentic Keystone Kool Deck coating? No. But it is cooler than other surfaces I've encountered in the valley.
-We have a pool net with hooks that fasten into metal eyelets drilled into our pool deck surface. The crew was able to preserve the eyelets so we can continue using our safety net, no problem.
-The owner told us that we'd see a white powder appear soon after installation, that it was part of the curing process and would eventually wash away. I was slightly alarmed to see the once pristine finish spotted with the powder, but he was right. A few months later, and the powder spots are nearly all gone.
-Cash or check only. (50% down at start. 25% after initial prep work. 25% when complete).
Very happy with the outcome. We now look forward to spending time at the pool instead of cringing while looking at an ugly, chipped surface.