Didn't go into the store just called on the phone. I was trying to find a battery for my laptop and had no clue what I was doing. William helped me out and informed me that they didn't have the battery in the store but he then took the time to run all the way out to his car and give me the phone number to his own computer guy! The computer guy was very helpful but I wouldn't have been able to find him if it wasn't for William! Give that boy a raise!!