I went for lunch with some coworkers. I'm normally really easygoing about things like rude servers, slow service, and feeling dismissed. However, this one merits a review.
Jenna was our server. She was perfectly polite, but in no way did she attempt to make us feel welcome or seem happy that we were there. She scoffed at one of my coworkers for asking her to wipe off the table, and upon my few questions about the menu brushed me off and told me everything was good, so I should just pick something.
Upon my return home, I noticed that my card was overcharged. I was the only one that paid with a card (everyone else had cash) and I still had my reciept. I didn't scribble or anything on the total line, so I'm not sure why the amount charged was different. I called and left a message.
I called the next day and left another message.
I called the day after that and left another message.
Finally I called again today (a week later) and Jenna actually answered the phone! I explained myself and she said "sometimes the bank has a minimum on their credit purchases" (no they do not) and then she said "Sweetie, what do you want me to do?"
First of all, don't talk to me like I'm a child. And really, if I was ready to give you another chance, I'm certianly not going to now!
The overcharge straightened itself out, but I'm never going back.