As a place to go out, this place is great. I personally stick to the downstairs because upstairs turns into a dance party for the 21-25 crowd after 11, but the staff is awesome and totally professional, and they have a good selection of beers on tap. The food is good for a bar, not great. The crowd is a little higher class than what you would find at Whisky River or the clubs in the area. Of all the places in the Epicenter, I think this attracts the most mature crowd (not including upstairs). This is the first place I came to when I moved to Charlotte and didn't know anyone. I never felt awkward and the bartenders made me feel right at home.
Join their facebook page. They give you a code word to get in free every weekend. Saves you the $5 cover!