I guess Steve (the owner) is so wealthy that he doesn't need your business. My wife and I tried to spend 3k on a patio set and the salesperson could even give us a total price and knew zero about the product. We had to leave our number so the owner could call us "shortly" since he was "playing golf today". Hours later the same salesperson called and still couldn't give us a price and said "the owner was here for a little while and then left again". Sorry to put you out Steve, my money will be spent else where.