Location is good, so I gave two stars. Beyond that, I'm truly disappointed at the hotel after reading so many good reviews.
The hotel needs a renovation! Our room's layout is lovely, but the carpet is dirty and has disgusting stains, and the bathroom tiles and paint are almost falling.
Floor to ceiling window is great, but there is no views at all. From window, you will look at another concrete building and a parking lot.
The reception area looks like bed and breakfast, and the staff was not helpful and welcoming.
When we chose which hotel to stay for our four nights Anniversary trip. Since this hotel has such good reviews and I really love the "LOVE" sign, so we decided first two nights to stay at hotel William gray which we paid US$300 per night, and last two nights to stay at L(Iove)Hotel which we paid US$200+ per night. What a mistake!