Worst pizza experience ever. Called in an order at 5:00 pm for delivery at 7:00 pm. No pizza at 7:15 pm-called and they said it was on the way. Still no pizza at 8:00 pm. Drove over to the shop and told them I wanted our pizza and we weren't going to pay for a pizza ordered 3 hours ago that was an hour late. They processed our credit card refund but refused to give me the pizza. Threatened to call the police when I tried to pick up the pizza and leave -which I did after giving them my feedback on their business. Aside from the horrible customer service. Not too surprising since the company is notorious for paying employees dirt while their CEO lives in a castle in Kentucky. Stay away for this place.