We didn't order our cakes from here, but wanted to give some commentary on our experience.
Making the appointment was easy. When we got there, there was a family (they brought their entire 6 person family) that seemed to have overstayed their time. We sat down, and was to look through some of their portfolio.
Almost 5 mins into our time, 2 other couples had come in through the door and was standing there awkwardly while the big family was arguing about flavours. I guess they didn't want to kick them out.
What is nice about the portfolio is that there are some standard design cakes that you can choose from that would be cheaper. And there are custom cakes which need to be priced separately. You can also take the standard cakes and make tweaks.
Like all the other cake places, they have some arbitrary serving size that makes no sense. We only found this out afterwards, but all their cakes at 4" tier but their serving size is 1"x2"x5" How is this possible!? Not to mention the venue eventually will just cut to your own specifications.
As the geeks we are, we calculated the cubic volume of all the cakes we were given and went to a vendor that gave us the most cake for the value. It wasn't here.
The flavours they had a lot, but I found it a little more artificial tasting than others. Toasted almond was best.
I would give it a try, see if you find something you'd like. I wouldn't cross the place off the list in your search.