Had a really nice time at O Spa! It just opened last year, so everything is modern and clean. Because of a great Groupon deal ($60 for $120 worth of spa/salon services), it took a while to make a reservation. I waited on the phone for over 30 minutes, but Jennifer helped me and was very courteous. I stayed at the Wynn, so the spa was a short walk across the bridge.
Amenities at the spa include a steam room, banya, whirlpool, and showers. I got the 50-min. Therapeutic Massage ($132), and my massage therapist, Dawn, did a great job. Just the right amount of pressure. Tasha, one of the spa attendants, was very nice and welcoming.
The only thing that I didn't like was that upon check-in the girl (forgot her name) gave me the total amount due and asked if I was going to pay by credit card, cash or charge it to my room (not that I was staying at TI). I've never had to pay upfront before my treatment at a spa before. I asked her if I could wait until I check-out to pay, and she said that was fine. Um, then why ask me to pay first? Do they have customers taking off without paying? And even then, I had already provided my credit card info when I booked my massage. That was WEIRD. Other than that, I enjoyed my time there and would go back. Oh, keep in mind that they automatically add 20% gratuity to all services--something I also find weird since the customers should determine the gratuity based on their experience, right?