They took our entire party of 18 without a hesitation, had a table ready right away! My brother was incredibly happy with the decision, and the service and hospitality of the staff and the manager, Linda was impeccable! Of course I'm not taking about Buca... I'm talking about Grape Vine!
I'd give this restaurant no stars if I had the choice. We arrived at Buca for our reservation for a party of 17, for my brothers 21st birthday. The server took 20 minutes before she even came over to take a drink order, then when taking my brothers order, refused to sell him liquor. We thought it was a joke, until she explained that their new "company policy" was that they can't serve liquor to anyone with a vertical ID. His ID is 2 weeks old, brand new, government issued ID. She had the manager come over after we complained about this policy and how ridiculous it was. She then told us that she will not serve him alcohol, regardless of his birthday or his ID, and told us that if we gave him a drink, they'd kick our party out of the restaurant. Unbelievable. And to top it off, the server walked passed our table three times, over the course of 15 minutes before coming back to us, and all she asked was "so what are you going to do?" At that point, we got up and left.
Will never return to this location, let alone this chain.
My recommendation? Go down the street to Grape Vine!