It's a chain so the food is pretty consistent - pretty good. This location seems to stand out though, and not in a good way.
First, not a single employee seemed even slightly pleased to be there. I thought it was kind of like high school detention.
Secondly, the service beyond the counter was horrible. They would bus the tables and not once did someone clean a table. Strike that, customers would clean a table so they wouldn't stick to them. At least three employees walked by as I dipped napkins in water so I could wipe the detritus off the table.
Then there seemed little effort to replenish the utensils or napkins. I do think I saw one of the employees who was bussing tables put 2 knives in the bin. Maybe they were from the wash, but if so, she was holding them while bussing. They were out of forks, so I counted myself lucky to get a plastic one.
Other locations have been good, so I'm assuming this one is managed by someone unfamiliar with food services.