1STAR REVIEW UPDATE!!
So recently I came here and had a horrible experience. Mind that I am a regular teriyaki madness customer. Maybe not so much at this location. But I do come here at the very least once a week. Because this is the closest location from my home. So anyways, I had a horrible bowl made about a week ago or so. Or I thought was horrible. But after making my 1 star rant/review. On yelp. The owner of this location, Randy, had messaged me about it. And after going back and forth with him. Instead of just taking me as a bad customer and writing me off as a loss, he went seeking for a solution...
A couple days later, he messaged me saying He was using a different chicken that the other location that I go to almost every day was using. Keep in mind guys it's just an update that the fairly location Sahara/Decatur was already using.. He went forward and figured the problem out by calling the owner Robert at the Sahara/Decatur location just to find out what was going on Causing me to think that the bowl wasn't cooked fresh, etc...
So the end result keeping this review as short as possible. I have to give it out to Randy for taking that step to figure out what was going on and fixing the issue I was having. He took care of the bill for my dinner tonight, saying I had to go try out the new updated chicken that all locations are now using. Just so he had my approval of satisfaction... *People don't like the wait times...* BUT I have to say everything on the menu is cooked FRESH. Therefore, everything tastes amazing!! So give the waiting times some slack because the couple extra minutes you wait, I guarantee you will be worth it! Also hopefully Randy doesn't kill me for saying this, but they are giving the option to add avocado to the bowls/plates in the beginning of 2018!! Now that's the cherry on top to the amazing food they already serve! Please if you haven't ever tried TERIYAKI MADNESS. Please give this place a try! You won't ever look back!!
PS: don't expect Randy to take care of your bill... because there is nothing else to complain about after reading my review. lol