Great experience. I went to Summit Sound for auto security needs & received very professional/courteous service. Not once did I feel the "up-sell" push to buy more then I'd intended. This business sports a very comfortable waiting area, complete with guest wi-fi. The only downside was that I found myself wanting one of those lovely high-res tv sets they sell, lol. (A pleasant waiting area, complemented by movies shown on large, beautiful screens with surround sound ... but I digress!)