Well I normally go to a different nail salon so I have a little bit of a guilty conscious but a friend convinced me to give it a try. I called ahead schedule an appointment and was told to come on in. The design was really cool I loved the chandeliers. The place was clean organized and was happy to see most of the tools were being used one time only. Everyone was very nice and welcoming. I was sat quickly after I chose my colors for a full acrylic set. I will tell you the number one reason I came here and decided to try something different was the 20% off a service and secondly the great reviews. Overall a good experience