I'm an avid lover of chipotle and I have to admit, this is the worst chipotle I've ever had. I've given them so many attempts to prove me wrong but they let me down EVERY TIME. Of course there should be a wait for chipotle, I mean, it's CHIPOTLE. But this joint is unreasonable. And the food? Terrible. It could change ones heart about chipotle. Long story short, drive an extra mile or so and go to the one on Coventry/Euclid Heights or Legacy Village.