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2018-05-14T00:00:00
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Run away! Do not rent here!! Our apartment was left filthy after a plumbing remodel including leaving our front door unlocked, damaging personal property, leaving trash behind, and they do not seem to care at all. This remodel took place about 2 weeks before we moved out, but they could not wait. Have tried contacting the manager 5+ times since then (has been over a month now) and have only received one email from her. Anytime we would call or go into the office "she was busy". Then we get a bill from the complex for more than $4,000, including fees for painting ~$200-- there is no way painting costs that much in the first place, but also we left no damages the only painting needed was from damages caused by the plumbers-- don't understand why we are expected to be paying for that. We were also charged rent for the remainder of the lease, as well as a $1,000 move out fee. We gave the appropriate 30 day leave notice, meaning we would only pay 2 months rent upon move out, but we have been charged over double that. When we turned in our keys we were asked if we would like to pay the first half, however, we said were still waiting to hear back about settling on the damages to our apartment/personal property from the plumbers. They FAILED to mention that this would make our 30 day notice contract null, leaving us with extra fees (totaling to over $4k). When calling the apartment to question, the leasing agent was not even aware of this rule so it seems unfair to hold us accountable when their own employees are un-aware. We continue to call and just get told to call the number on our bill as we are not leasing there anymore and do not have " a file" for us. We have also continued to call this number and get directed straight to voicemail. All the management cares about is money, they do not care about the people they are renting to. I strongly suggest choosing to rent elsewhere. Hoping this situation can be resolved, however, it is causing a lot of unneeded stress added to moving.
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