Beautiful! The staff is super friendly, I had a horrible first impression experience at The Golden Door Spa at the Boulders on Tuesday and opted to leave, despite the fact that my sister in law & I had a long spa day planned out. So I desperately called Joya Spa at 11:20am they fit us both in at 12pm!! (and were completely accommodating even though we were 5 minutes late since the drive from cave creek is not a short one)
Both ladies did a fabulous job on our Gelish manicure and pedicures & were unbelievably quick and skilled at their craft.
The robes are SO comfortable (an obvious requirement) the facilities are very clean and impeccable and the whisper room... awww. Basically the most comfortable couches and beds complete with pillows and blankets that I have ever encountered, heaven. None of the spas I have been to have had an equivalent to this unbelievably relaxing area, so nice, so comfortable.
I would give 4.5 stars if I could but it was just too nice so I rounded up, my only wish was that the private terrace pool was a bit nicer. The loungers and chairs are great, it is just a small area and the actual pool seemed a little dirty and was very small as well.
Overall it was a fantastic spa experience (& I have been to quite a few) and I was even more pleased to find out they have a "coed relaxation room" and now I can not wait to come back with my husband for couple's massages and a little quiet time at the pool.