Worst experience at a Macy's ever. It's as if they would not even take my money. Okay, I chose a watch that was on a display table, it was to be a gift. There was no one in sight in the jewelry area, so I brought it up to the second floor. The woman at the customer service register refused to allow me to make my purchase. She sent me back down to the jewelry area to make my purchase.
I went back down to the third level, where one woman was working. Unfortunately, she was dealing with someone who was buying a watch that needed to be sized. Now, there was myself and another gentleman who wanted to purchase something and be done with it. The woman working on the watch called for assistance. After about five minutes someone came over to ring up my watch.
I am just wondering, what if I wanted something from each of the three floors. Would I have to purchase linens in one floor, clothes on another, and jewelry on yet another? Really? Makes no sense. Never shopping here again.