THE GOOD: The space itself. This candy store has every candy you would want. Large selection, well organized, clean and sanitary environment, and the candy is always fresh out of the bins. Also, they have a great selection of baking tools which was unexpected.
THE BAD: The Service. I have been into this store (and purchased candy) five times in the last couple months. Every time, I have had the same woman working and she appears to be the owner/manager. And every time, I have been the one to greet HER. No eye contact, no friendly greeting, no "what can I help you find?", no smile. She stays behind the desk and offers ZERO customer service -- only a slight attitude. Anyone nowadays knows that the businesses with the best customer service will ultimately thrive.
If you want friendly and upbeat service, go to the candy store on Parc and Maisoneuve!