Came into this location late one Sunday afternoon. Frank was great. I asked a few questions he gave me open and honest answers. He told my husband and I that he would go ahead and let us look around on our own. I liked that he was not hovering over us like many sales men tend to do. He was professional and not bothersome. There was a slight mix up later that week that was made on the distributors part, Frank went out of his way to make sure that our mattress and box spring were delivered directly to our home on time. I recommend Frank and this location for anyone looking to purchase a new mattress/box spring.