I took my 18 months old son for his first haircut. We walked in without an appointment on Tuesday afternoon, and there was no waiting. Our stylist was Michelle, and she was very nice. She asked what my son likes to watch on TV, and put on Bubble Guppies for him. She talked to my son while she was cutting his hair, and explained to him what she is going to do next. I was surprised that she was able to cut his hair without him crying or moving too much. The haircut came out very nice too! We will definitely be back!!