We came back again while shopping around the mall and could immediately tell the two employees were overwhelmed. There was only one man in line and about 3 other parties. This was at about 2pm today (Sunday).
While we placed our order the cashier kept looking at the lady preparing food and would say "Do you need to switch me?"
It took about 18 minutes for our food. I don't mind because its fresh made, but still. You can see where they prepare the food and I know they hadn't started it for about 10 minutes after ordering.
A man ahead of us picked up his food and said his side was missing. Ours had been missing also once we were called up.
The food is a big portion but I only had 2 carrot slices and one piece of brocolli. That doesn't sound bad except it was a vegetarian "double veggie no protein" order.
I guess we will come back but if it looks busy we are going elsewhere!