My husband and I bought wall paint and trim paint here a few days ago. When we painted the trim paint onto one of the doors in our bedroom, it started to eat away at the door. We were sure it wasn't the door, because we subsequently painted another door in the same bedroom that had the same existing finish with another sherwin Williams trim paint we already had, and this chemical reaction did not occur. We immediately brought the defective paint into the store, along with photos of the two doors in the room. The store associate, and the manager he spoke with on the phone, refused to refund or exchange the defective paint. They informed us that the only potential remedy would be to unhinge the entire door and drive it into the store so they could "look at it". Even then, they wouldn't assure us that they would provide a refund or exchange. Terrible customer service and management. Shop elsewhere!