I have one word for you. PEET'S COFFEE IS THE BEST COFFEE IN TOWN. End of story. Somehow a 24 oz cup at this coffee bean was smaller than a 20 oz cup from Peet's. Huh? The staff are friendly and service is quick, which is why the 2 stars. But after getting iced drinks at Peet's I realized what a jack this CB is. All the iced drinks are 3/4 ice and 1/4 coffee drink. It's cold but a $6 latte should last longer than 4 small sips. At Peet's they put just enough ice in to cool it but still give you your $$ worth. And the quality of coffee is so much better at Peet's it's ridic. I tried a croissant at CB once and it tasted like it was 3 days old and possibly used as a soccer ball during slow times of day. By comparison a chocolate croissant at Peet's was flaky, warm, delish, tasting like it came from a gourmet French bakery. CB charges gourmet prices for ghetto products. The only place CB may be better than is Dunkin Donuts, which is a pretty low bar. And somebody needs to inform CB corporate that the up-sell at the drive through is super obnoxious. When I say I just want a drink and that's all, stop asking if I also wouldn't like a sandwich or banana or salad with my coffee. I don't leave my house not knowing what I want at all, somehow end up at a CB dt and then figure it out with their help. Annoying the crap out of the customers isn't good service, it's completely disingenuous and not authentic. It makes me want to throw my coffee at the person handing it to me at the window. Good riddance to crappy coffee and excessive customer service. At Peet's they're genuinely friendly, the coffee is bomb, and they give me what I ask for, no more and no less. I wish they would demolish this location and build a Peet's. Did I mention Peet's is the best?;-)