I did a last minute appointment and I called a couple of other places but he was the first to call me back maybe 30-45 min I don't remember . But man I'm glad he called me first cuz I'm feeling brand new ... my neck and upper back was really tense I haven't slept well for 3 days and man he massage my back and my face. I wanted to stay there forever but I can't. It was so good I booked an appointment for me an my hubby this week . Thank you so much for making me feel comfortable and talking to me ... and if you're a woman get the side BooB massage I felt the difference like ahhh!! Refreshing