My last two visits to this store I have not even been acknowledged by the staff. And last night I was the only customer in the store. They no longer carry accessories like shoes, purses, and jewelry. You used to be able to find the same items that the regular store carried once they were out of season but not anymore. Now it's items made specifically for the outlet store and the prices aren't even that great. In the future I will stick with their website because there are still deals to be found there.