Towel service, they provide lockers that lock, well cleaned and maintained. Yes the exercise room is a little small, but their classes are exceptional. They've got great (and free to members) Spin, Resultz, Bootcamp, and yoga. All of these have helped me lose 20 lbs from Thanksgiving to Feb 15.
Odd that someone would review a gym poorly because they have Fox News on. You can ask to change the channel or watch one of the other TVs.