Actually they should have 10 stars. I called and an estimator came to the house. My neutral tan run was pretty dirty. Was from my work and collection of grease and oil on my shoes. The estimator was honest. He noted it may not clean too well.
On Wednesday the crew came and my carpets now look like newly restored. All I can do is praise this company for excellent work. The two techs were very careful and did not waste time. They did a tremendous job. If you are considering a carpet cleaning service, you really should call this company.
I could not be happier with this company and its work.