Our family has been going to Dr. Factor for close to 20 years and we are always happy with the service they provide. Yesterday was my annual eye examine and I wasn't disappointed. Dr. Factor and his staff take their time and really listen to my concerns. They spend time trying to find the right solution for me. They realize there are many options available but the service I receive from Dr. Factor and his staff is what makes me come back year after year. Thank you as well to Cathy, Sidnee and Bruce for always being so helpful and friendly.