Umm.. ok from a store perspective it's okay-ish, but it would be nice if there were some more budget laptops shown and not just $800-$2000 range machines.
On to the fun - as I was looking at the Nokia phones (8 identical units, all next to each other next to the entrance to the store), I saw a guy casually walk up next to me, pick one up, break off the security tag, look at the phone for a second, then casually drop it in his bag and walk out of the store. I pointed this out to the staff immediately and they responded by shrugging their shoulders and saying Yeah, that happens sometimes. Nice. Apparently by the time they call Eaton Centre security the perp is long gone, but you'd think they might learn to, you know, watch more carefully? Or not put easily stolen goods next to the entrance? The experience left me with the feeling that the employees here don't give a rat's ass about the products or the store, and that if it was me being pickpocketed instead they'd be equally indifferent. Perhaps it's their strategy not to draw attention to those events so as to not disrupt other customers' experience? Just felt.. weird.