Overall a bad experience. My husband and I used their services twice for our master closet and garage and both times the measurements were off and we had to change our system. We decided to give them another chance after our purchase of another home for our master and bananas again. The woman who came and took the measurements was rude and did not understand my grievances and why I was concerned about the measurements being taken. No apology, no discount, etc. I told her to pack her things and leave and that we would be going with California Closets instead and we are much happier with their work.