I live right behind them so i found that very convenient. I had taken my car to Joes auto to find out why the revolution on the car kept idling high and low, high and low non stop. They said a tune up and allowed them to do it.
When i came back, within a few days it was back to the same problem. Took it back again! They said to leave the car again and told me they will run a full diagnostic, Again. I was called to pick it up and said problem was solved due to some tune up issue. Days later... It happened again. I was upset at this time and asked for the manager and the guy immediately gets defensive and and starts telling me about sometimes people dont get it right the first time. So i said to him that " i never had that problem with like that of an actual " Professional shop! Only from any work from home mechanics!" Then he says bring it by in 2 days! So now he i putting me on the back burner! I said "NO!, I want it done right away, You already have my money so you dont care!" So he says that how soon he can work on it. So i agreed to bring it by in 2 days. For kicks i decided to drive down there, since they live behind me. and all i seen was them sitting down talking and with 1 car on their bays. It seemed like they had nothing to do. I was pissed, but decided to wait the 2 days. Well i took it back and they said now that my EGR valve was bad! So i said "Ok., so i have to shell out more money, so i gave the ok and they called me to pick it up tomorrow. Its like this is a shop that things cant get done immediately! Its always leave it here! And they are not that busy! That place is not jumping! Long story short, EGR valve replaced and they wanted to charge me labor for that part. I was like what! After an argument with this manager that seems as he deals with this crap daily, he gave in. 1 week later, problem is back! I did not have the strenght to go back and argue with these clowns. And i say that because this place is a joke. I let it go and found a place about a mile away to fix it. It was fixed! Never dealt with it or them again. So, some time passes and my wife told me our mini van needed a tune up. I told her to take it to the last place they fix my car.They charged her like $270.00 to do this tune up. When i got home. She told me that the engine light came on right after she picked it up from the mechanic I told her to show me the receipt which was all blurry from some printer that seemed was out of whack. When i seen the places name, I lost it! Joes Auto! I couldn't read the receipt to see what they actually did. So i drove down there and i demanded to talk to the manager, he recognized me immediately and switched into his jerk mode. I showed him the receipt and asked to read what was done to the van. He just looked at it and ignored it because he couldn't read it and just looked it up in the computer. He said " We changed the spark plugs" I said ok. what else he said That's it!" She paid for a full tune up i said to him! You charged her $270. to change 6 spark plugs? He said "Yes!" I asked why my wifes engine light came on. He said "cars do that" Long story short I left there and saved me from having a stroke. DO YOURSELF A FAVOR... DONT GO TO JOES AUTO!! The entire neighborhood knows that. and now, i'm part of that club! I'm just baffled how they stay in business?