Nice hotel with good accommodations. The bed and pillows were excellent and the usual accoutrements were better than average. Why not more than three stars? Two reasons (both cost related):
- That a major hotel still charges for Internet access in this day and age is ridiculous, especially considering how it's typically part of the basic package for other hotels. In the case of Westin, they charge $13/day! But they offer a bargain price of $39 for three days. Yes, folks, for the price of a month's worth of cable access at home you can get three days at the Westin.
- Urban Farmer, the restaurant that is housed in the hotel, is fine but with really ridiculous prices. Their mission statement, posted on one of their walls, claims (in part) "respect for midwestern food traditions". Somehow I strongly doubt that charging $58 for an 18-oz steak, even if from Ohio, speaks to midwestern food traditions. Those prices are Peter Luger/Smith & Wollensky/The Palm territory and the Urban Farmer has a ways to go here...
I did have breakfast there which was good and priced at normal hotel rates (high but not outrageous). Only problem was someone forgot my order so I ended up waiting about 15 minutes before someone noticed I didn't have anything on my table.