The staff is super friendly, always a welcoming greeting and delight to talk to. On our first visit, we stumbled upon this place after eating dinner a few doors down. It was a great stop to cure our sweet tooth for some dessert. On my second visit I decided to place a custom cupcake order with them for a friend's upcoming birthday. They made the whole order process so easy. I even brought in a few photos of the whole Disney Tsum Tsum idea, explained what must have characters I needed and they had no problem making a birthday wish come true. On my third visit it was time to pick up the cupcake characters and I must say I was so happy with how they turned out! Super cute, they were perfect! I must be honest and say I tried a bakery that was closer to my house 1st and they told me they were closed from July 3rd to July 5th and couldn't have these cupcakes done when I needed them for July 6th. You guys were certainly worth the extra drive and thanks so much for making this happen!