I was in a pinch I was heading out of town for a few weeks and I went yelp looking for a groomer. What a wonderful find!! I sent out a email to the owner on sunday and we schedule appointment for Duke. Lauren (the groomer) took the time with me to go over Duke' s needs. When I came back to pick him up he looks great and the shampoo they uses smells wonderful not for just that day but for 2 weeks later. I would highly recommend puff and fluff.