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Statements

Subject Item
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rev:Review
schema:dateCreated
2018-04-25T00:00:00
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n4:hsNjD6uHIq6APtLipWJ_RA
n7:funnyReviews
0
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2
n7:usefulReviews
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rev:text
Expected so much more, but left disappointed. Doesn't compare in quality or service to other local high-end resorts. This started from the moment we entered the premises to valet our vehicle. We really weren't greeted, just handed a ticket and sent on our way. Finding out own way to the spa we went to check in early for our evening 80 minute massages so we could enjoy the pool and amenities. We were shown to the locker room to change and we went straight to the pool. The pool area is very small since it is a small resort and makes you feel like you are in your backyard. The service at the pool was horrible. We stood around trying to find chairs and once we did had to get our own towels to lay down. Once we were settled we waited forever for a server to come by, but finally had to call someone over. We ordered drinks that took forever and then ordered food that also took forever. The portions were very small, but I must say the food was excellent. We were a little surprised that in the middle of March the pool wasn't heated. It didn't stop us from going in, but just another area where they fall short. After several hours we went to get ready for our massages. The waiting room offers tea, water, fruit, dried fruit and nuts. I went to make tea and the water. I went to make tea & the water had not been changed in awhile so it was ice cold and couldn't make tea. They had also run out of most snacks. I guess to be expected when having a spa service in the evening. The massages were no better or worse than anywhere else you could go. Overall we left disappointed and will not be back.
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