Terrible is all I have to say. Van was a piece of junk. Had to use a knife to unlock passenger door. We feared doors would fly open at any moment. Seat belts stayed locked and nearly choked out passengers. Dirty, broken parts, stains, burns yet they charged us a cleaning fee. Oh the fee's, $99 turned into $280, what a joke. While going up hill the engine sounded like it was going to explode. Van was given to us on empty, but when we returned with more gas no discount was given. Completely rude when we asked about extra charges. Sincerely, stay away from these dangerous vehicles and crooks. 0 stars. Also known as rentacarphoenix.com