I think that Dr Fisher is an absolutely amazing vet. My Lab and I have been visiting him for the last 3 years and he has always been very informed, extremely empathetic and always efficient. I have never once felt rushed; he answers all my questions, encourages me to ask more and makes me feel welcomed and my dog feels well cared for.
So why a 2-star rating?
From my first visit, the receptionist has always seemed cold, unconcerned and distant. To but it bluntly, I simply don't like her and it's unpleasant dealing with her. I have never once see her smile and that does seem to perfectly fit her personality.
On my last visit, Dr Fisher was away and I got to see a replacement vet. She was the opposite of everything Dr Fisher has been. I had to coax information out of her. Even with extreme prodding, I came home with only a marginal understanding of how to administer the meds that she had prescribed (and finally had to look online to get the answers I needed).
Plus, that last treatment - for an ear infection in my Lab - wound up costing me $173 which I thought was simply outrageous. I am accustomed to paying a premium at Oasis, and so far it's felt well worth it for Dr Fisher's expertise. This time, it felt simply over the top and I felt I received very little value for that money.
So, reluctantly, I have made my dog's next appointment with Sunridge Animal Hospital next door. I am told that their pricing is extremely reasonable and their service is just as exceptional. When I made my appointment, the receptionist was instantly a 100x improvement over Oasis's, so at least I have that to look forward to. I will post a review there when I get to know them better.