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1.0 star rating
12/20/2012
Agree...BUYER BEWARE!! Be careful of any packages purchased. I ended up not getting all of treatments purchased and paid for in advance. While on my way to appt, I could not get in touch with the staff, so upon driving around for 30 min, I decided I should go home since My appt would be over if I ever would have made it there. When i got on the phone and explained my frustration to the gal she had no remorse , no resolution, or help. So I spent $800-1000 here and had 3 total treatments of full legs and underarms, Since the lady was so rude I told her off. I don't need this crap, apparently she didn't need mine either because she already had my money. Bottom line the staff is not easy to contact. Calls are not returned. They only let me book out one advance service at a time and they are located in the ghetto!. Treatment are more expensive but way better at Ideal Image. Ideal Image is more a medical and guarantee there results for life!! There staff is overly trained most Registered Nurses. Hands down, Totally go to Ideal Image!!
BTW owner you can fix this..or make me happy by apologizing and giving me half of the money I PAID, since those are the only services that I received! Otherwise Don't bother!!
(UPDATE, REQUESTED FROM SMOOTH LASER)
Someone that works at Smooth laser hair removal sent me a comment wishing me to update my "true review" almost 2 years after my review. Wow..this should tell people searching on yelp everything they need to know about your business. My review is the truth. Way to review and listen to your customers. Still not impressed. Maybe you should call old clients and see what happened instead of stating "expectations were unrealistic" my review had nothing to do with my results it had to do with how I was treated! wrapped that around your pinky. (Good luck, crazy) 5/5/2014