From the moment we met with Lisa we felt comfortable with her. She was such a pleasure to work with. She was easy to reach if we had a question or concern. Her ideas for the pictures and the variety of pictures she took was great. Everything was done in a timely manner and she had even had our pictures before the promised time! Overall, there is not one thing I would change about our experience with her. Our pictures turned out AMAZING and I am SO thankful we picked her! She is worth every penny.