Ok- it's a Waffle House- same menu, same food pretty much and for the most part same quality. But what makes this Waffle House in Charlotte NC rate five stars is the cleanliness and the friendliness! I arrived here at a good time- 6 am- it was after the night of the living drunk crowd and before the main morning breakfast rush- so the night shift had a little time to clean up the place- may explain the change of shift cleanliness. But from the wait staff to the cook- the service I got was extraordinary- treated me last like I was a one of their regulars- instant hellos, initiating pleasant conversations - even my waitress was singing the theme song from Mr. Rodgers neighborhood- extraordinary for a night shift employee at the END of their shift- plus coffee was fresh hot and constantly flowing- Again- OK- it's a Waffle House- but don't tell that to the employees- they might stop caring about the customer!