The customer service at this michaels is just plain horrible.
The bad
Me and my girl frequent michaels, she for her crochet needs and me for my shoe paints. I never really ask for help unless I am completely lost I'm usually ok with getting lost. The times I have asked I have not been met with kind responses but I just let it roll off my back, this last time was different me and my gf received and email coupon for 50% off for Halloween promo my girl needed more yarn so we decided to both go and I would use my coupon for an extra yarn for her. After we were done shopping and ready to pay I noticed everyone was using a coupon the gentleman who was working cash register seemed very nice to other customers as soon as I came up and asked him how he was his mood changed he did not answer my question and asked if that was all I said yes sir and I showed him my coupon he said oh another one, I just laughed it off like ok. After I finished and he was giving me my yarn in no bag I said thank you again he ignored me, I snapped I said your welcome that's what u say after someone thanks you or at least acknowledge me! I know I scared him as he started nervously laughing and saying sorry I just walked out shaking my head. I won't go back to this Michaels and I won't shop without a coupon again. I did call and leave bad review on both of our receipts and I think I am going to call the manager as well real lame customer service should always be called out.