I got my tragus pierced here last night, and I couldn't be happier! Kelsey was kind, patient, and extremely knowledgeable. I'm so glad I went here because her aftercare instructions were extremely helpful and she answered all my questions. If I could have gotten my lobes done here as well, I would have! ( They only use hoops to start for lobes and I couldn't have that for work.) My friend so got her double forward helix done and Kelsey was very thorough in explaining why the placement was important and how to keep the skin as clean as possible. She's truly a great piercer and I would recommend her to anyone!