TOTAL CRAP! I was referred here late in the day by my very Dr Shaw (who I love) at Indian Land Animal Hospital because they were going to be closing. So Itook my 16 month old shih tzu, who had been vomiting and had not eaten for 36 hours to these guys. Impressive facility - from the outside. I was led to believe this was an ER, but the treatment I got was s-l-o-w and lackadaisical. So much so that after an hour and some obligatory paper work and only a tech weighing the dog in the back, I was fuming. I left the room they put me in to complain and there was no one at the front desk. As I started to look for some signs of life, I saw a couple of assistants laughing it up outside, while one of them was smoking a cigarette. I'm not making it up. After over an hour I had had enough. I get that this is a hospital and other animals may have required more urgent care, but I SHOULD HAVE BEEN INFORMED OF WHAT WAS HAPPENING, which could have been done by a tech. (At Indian Land they're greatI NEVER SAW A DOCTOR. I huffed my way out of there shouting there was NO ER TREATMENT. Luckily, I called Dr Shaw, explained the saga and raced over there and just made it. They stayed open long enough to administer some liquids and give me a treatment program that would get me through the night, with emergency instructions, should they be necessary. Responsible, caring treatment. Thanks Dr. Everidge at Indian Land and screw CVS. They really sucked on this occasion! The staff at CVS are poorly trained. That's a management and performance issue.