Last year, Dr. Art Mollen diagnosed me with Type 2 Diabetes. This is, virtually verbatim, the 15-second conversation: "Okay, you're diabetic. The nurse will show you how to use the tester. Good to see you again." And he walked out. I've never in my life had a doctor just write me off that way. I resolved to find another PCP. In fact, I flew to Ohio (from Arizona) to see my husband's PCP, who said, "Okay. You're diabetic. Let's talk about a treatment plan." He sat down with me for 15 minutes and explained what diabetes was, what I needed to do, and answered all of my questions.
Fast forward to today. I went to Urgent Care last week and was diagnosed with pneumonia and acute bronchitis. A friend had recommended Dr. Melvin Bottner, so I called to make a follow-up appointment. I was surprised to reach The Mollen Clinic, because I didn't realize Dr. Bottner was part of that practice. I asked to make an appointment with him, and was told I could not change providers. As in, if I was Dr. Art Mollen's patient, I could only see Dr. Art Mollen - or, I had to pay for an office visit to explain to him why I wanted to change doctors within his practice. Ludicrous.
If you enjoy uncaring doctors and ridiculous office practices, by all means chose The Mollen Clinic.