It's UNFAIR.......to simply compare my residency at the Equestrian of 4 years now, to others within the city of Las Vegas, Henderson, and the surrounding communities without obviously stating the factors that have CONVINCED me to stay here year after year after year without a shred of regret. Many properties can boast grand landscaping...many can even boast of amenities within the apartments ..or the amenities available on the property itself. Yes, those are all admirable qualities that I consider every year when the time comes to resign....but let me tell you my number one, non-negotiable reason that has made me an EXTREMELY happy, and proud resident of the Equestrian:
The TEAM.
I didn't make it my personal business to MEET the staff members here at my property, and let's be honest...not every one does! Some people could give a damn who takes the rent check every month, Right? Just a body in the office til next month...but let me tell you how the special unit of people running the day to day operations here-just make it feel like a home.
Slowly and easily...the extension of pure pleasantness and comfort has ALWAYS been the protocol in the office. The energy of key team members like Maria and Angie are so dauntingly positive...it NEVER is a bad day or moment when I talk to them. The professionalism, and delicate care that Catherine has shown in handling my inquiries about our property are met with a rapid and effective answer that always satisfies me. Terry & his crew members always around the property and approachable with answers to the most RANDOM questions I throw at them...and then...there are my neighbors. The obvious speaks for itself. If my neighbors are complimenting the team in place...and their residency of years much greater than mine, than that is a reflection of the comfort THEY TOO experience as well.
I could go on and on revisiting past members of this great team, who are no longer here yet still had an influence in my continuous stay at the Equestrian...and sadly- if members here now, move on to other opportunities, than I have peace of mind knowing that the culture of maintaining an environment of amazing resident care , and hospitality are at the core roots of what makes this team operate.
5 stars all day -every day.