I became uninsured twice due to an awful experience with my agent Jeremy Fulkerson in Charlotte, NC in September & November 2013. Prior to the past few months, I have had a flawless experience with State Farm for over 10 years. Jeremy's office was updated by me of a banking change back in August 2013 and due to their inability to apply my correct bank account information to payment for my account, I went through two insurance lapses. I was lied to by his employees ensuring my payment information was correct in their system and that my automated payments were being made. The truth was they did have my correct information, what was not happening was the automatic withdrawal for my monthly payments. I have letters written by Jeremy admitting their fault as well as printed statements of my account activity interactions with their office showing my bank information being correct. My insurance lapse is completely at fault of State Farm agent Jeremy Fulkerson and his employees. This is a real life situation, meant to be informative of a real experience had with his office. I was insured through State Farm via Jeremy for two years, and before that for 8 with another agent in NY. I would not recommend Jeremy Fulkerson to anyone after my experience with him and his employees.