I have stayed here many times. I was coming to Vegas to celebrate my St. Patrick's Day birthday. So I decided to splurge. I got the two bedroom penthouse. This includes a limo to pick you up and take you back to the airport. When we arrived our chauffeur was there. A nice car and a nice chauffeur. When we arrived we went to invited guests check in. The man that assisted us was very nice. What I didn't understand was that they knew we were coming in their limo. Why didn't they have our room ready? They said they would call us when it was ready. We went to lunch and no call. So we went back and the room was ready. Not sure why no call. We go to our room and it was the most disgusting room I've ever been in. The windows were so dirty we couldn't see out of them. Then we found out it was a handicapped room. We felt so sorry for a handicapped person having to stay in this room. I called the front desk and they said that they would get us another room. They said we could wait in this room and when it was ready they would let us know. They sent us up some fruit and water. We waited over an hour. I called down to the front desk and the room was ready. Again no phone call liked told. We went to our room and what a difference. The room was spectacular. Wall to wall windows in every room. When you are paying a high price for a room this is the room you expect. I didn't want to leave the hotel room. Everything is so clean and neat. Just like the first time I stayed here. It looks brand new. The beds are so soft and the sheets are thick and smell so good. I have stayed in the Executive suite, two bedroom loft and now the two bedroom penthouse. They are all great rooms. They don't have a casino and the one complaint I have with the hotel is the walk to the strip. It's very dangerous and just doesn't look good. They should have built a walkway to the strip and The Cosmo hotel. It's not the cheapest hotel on the strip. But if you like a nice room I would go the extra bucks and get this hotel room. Just don't get the handicapped room.