First, I would like to start by saying AMAZING CUSTOMER SERVICE. The timeliness response I received from Robyn the owner was incredible. She even went above and beyond to look up the jacket online to ensure the material would work with what they had. Her mock ups were everything I could have asked for. Arriving at the store I was welcomed so warmly and Zach was the one working on my jacket. I would recommend the Big Frog right away without question! Great work, great customer service and having my jacket done in 2 hours in just insane! Plus, prices aren't bad at all! Over all so excited to gift this!